Bilingual Teller Retail Banker II

$34,278 - $41,205/Yr

Woodforest National Bank - Rantoul, IL

Full-time - Entry Level

Rantoul, IL

Credit Intermediation and Related Activities

About the position

The Bilingual Teller Retail Banker II at Woodforest National Bank plays a crucial role in providing exceptional customer service and promoting bank products. This position involves engaging with customers, processing transactions, and maintaining branch operations while contributing to the community through volunteer efforts. The role offers opportunities for career advancement within a supportive and employee-owned banking environment.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Requirements

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.
• Must be fluent in English and Spanish.
• High School Diploma or equivalent required.

Nice-to-haves

• Previous instore banking experience.

Benefits

• 11 holidays
• Sick leave accrued at 4.62 hours per pay period (bi-weekly)
• Vacation and paid leave time according to hire date.