Woodforest National Bank - Charlotte, NC
posted about 2 months ago
Full-time
Charlotte, NC
Credit Intermediation and Related Activities
About the position
The Bilingual Teller Retail Banker at Woodforest National Bank plays a crucial role in providing exceptional customer service and support within the branch. This position involves engaging with customers, processing transactions, and promoting bank products and services to meet their financial needs. The role is designed to foster career growth within the banking sector while contributing to the community through volunteer efforts.
Responsibilities
- Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
- Processing transactions, opening accounts, and performing account maintenance.
- Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
- Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Requirements
- 1 year of relevant and transferrable sales and/or customer service experience, or an equivalent amount of directly related college education or volunteer service.
- High School Diploma or equivalent required.
- Must be fluent in English and Spanish.
Nice-to-haves
- Previous instore banking experience is preferred, but not required.
- Must be positive and engaging.
