Mustang Cat - Houston, TX

posted 14 days ago

Full-time - Entry Level
Houston, TX
Machinery Manufacturing

About the position

The Bilingual Will Call Clerk at Mustang Cat is responsible for assisting customers with pick-up orders while providing support in both English and Spanish. This role involves performing inspections, managing paperwork, and maintaining a clean and safe workspace to ensure a smooth customer experience.

Responsibilities

  • Assist customers with pick-up orders in both English and Spanish.
  • Perform core inspections during customer pick-up to ensure accuracy.
  • Manage unclaimed parts orders and keep accurate records.
  • Notify customers of orders that are ready for pick-up.
  • Handle return paperwork in the customer pick-up area.
  • Maintain a clean, organized, and safe work environment.

Requirements

  • Bilingual proficiency in English and Spanish is required.
  • 1-2 years of relevant work experience, preferably in a warehouse setting.
  • Basic math skills.
  • Ability to demonstrate safe practices when operating a forklift.
  • Capability to work independently and as part of a team to achieve department goals.
  • Exceptional customer service skills.
  • Ability to thrive in a fast-paced, customer service-focused work environment.

Benefits

  • Great Work-Life Balance
  • On-Premises Clinic
  • Opportunities for Overtime
  • Tuition Reimbursement
  • Vast Growth Opportunities
  • Job Stability
  • Full-Time Benefits: Medical, Dental, Vision
  • 401(k) Employer Matching
  • Paid Vacation, Sick Time, and Holidays
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