Bilingual Will Call Clerk

Mustang Cat - Houston, TX

Full-time - Entry Level

Houston, TX

Machinery Manufacturing

About the position

The Bilingual Will Call Clerk at Mustang Cat is responsible for assisting customers with pick-up orders while providing support in both English and Spanish. This role involves performing inspections, managing paperwork, and maintaining a clean and safe workspace to ensure a smooth customer experience.

Responsibilities

• Assist customers with pick-up orders in both English and Spanish.
• Perform core inspections during customer pick-up to ensure accuracy.
• Manage unclaimed parts orders and keep accurate records.
• Notify customers of orders that are ready for pick-up.
• Handle return paperwork in the customer pick-up area.
• Maintain a clean, organized, and safe work environment.

Requirements

• Bilingual proficiency in English and Spanish is required.
• 1-2 years of relevant work experience, preferably in a warehouse setting.
• Basic math skills.
• Ability to demonstrate safe practices when operating a forklift.
• Capability to work independently and as part of a team to achieve department goals.
• Exceptional customer service skills.
• Ability to thrive in a fast-paced, customer service-focused work environment.

Benefits

• Great Work-Life Balance
• On-Premises Clinic
• Opportunities for Overtime
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability
• Full-Time Benefits: Medical, Dental, Vision
• 401(k) Employer Matching
• Paid Vacation, Sick Time, and Holidays