Opis - Gaithersburg, MD
posted 4 months ago
As an OPIS Billing Analyst at Dow Jones, you will play a crucial role in a global organization that emphasizes efficiency and accuracy in billing processes. Your primary responsibilities will include conducting billing activities such as adjustments, reconciliations, and balancing, as well as providing customer service support that is essential for business operations. You will be part of a collaborative team environment, where building strong relationships both internally and externally is key to promoting the company's goals. This position offers the opportunity to engage in special projects, allowing you to contribute to the continuous improvement of billing processes. In this role, you will ensure that billing cycles are handled efficiently and accurately, applying payments to customer accounts against open Accounts Receivable (AR). You will also be responsible for reconciling payment applications against bank details to ensure accuracy. Adapting to changing processes and procedures will be essential, as will complying with company and departmental policies, including internal controls and SOX compliance. You will analyze and respond to inquiries from both internal and external customers, identifying opportunities for improvement and proactively working with stakeholders to implement enhanced processes. Additionally, you will assist with audit efforts throughout the year, ensuring that all billing activities meet the required standards. This position reports to the Director of Billing, and you will have the chance to learn various systems in a timely manner, which will be critical for your success in this role. Your contributions will help OPIS maintain its commitment to reliability and customer satisfaction in the energy commodities market.