Trinity Health - Livonia, MI
posted 24 days ago
Full-time - Entry Level
Remote - Livonia, MI
Hospitals
About the position
The Billing and Follow-Up Trainee position is a remote role focused on learning and performing various office and clerical tasks related to billing and follow-up activities within the revenue operations of a Patient Business Services (PBS) location. This role is designed for individuals to gain the necessary skills and knowledge to transition into a Billing and Follow-Up Representative I level after a training period of up to six months. The position emphasizes adherence to compliance and ethical standards while providing support in billing processes for both government and non-government accounts.
Responsibilities
- Learn and perform a variety of office/clerical tasks related to billing and follow-up activities.
- Document claims billed, paid, and settled; follow up in appropriate systems.
- Identify and escalate issues affecting accurate billing and follow-up.
- Perform routine follow-up functions to ensure timely claim resolution.
- Assist in the timely delivery of various department services as part of the billing and follow-up team.
- Maintain knowledge of applicable Federal, State, and local laws and regulations.
Requirements
- High school diploma or equivalent combination of education and experience.
- Basic understanding of Microsoft Office (Outlook, Word, PowerPoint, Excel).
- Excellent verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Attention to detail and time management skills.
Nice-to-haves
- Completion of regulatory/mandatory certifications and skills validation competencies preferred.
