Billing / Customer Service Representative

$33,280 - $37,440/Yr

LOCAL PROPANE COMPANY - Austin, TX

Full-time

Austin, TX

About the position

The Billing / Customer Service Representative role is focused on managing customer accounts, handling billing inquiries, and providing exceptional customer service. This position requires strong negotiation skills and the ability to work with accounts receivable and bookkeeping tasks. The representative will also assist in collections and ensure customer satisfaction while maintaining accurate records.

Responsibilities

• Manage customer accounts and billing inquiries.
• Handle accounts receivable and bookkeeping tasks.
• Assist in collections and ensure timely payments.
• Provide exceptional customer service and support to clients.
• Utilize negotiation skills to resolve customer issues.

Requirements

• High school diploma or GED required.
• Experience with accounts receivable and bookkeeping.
• Strong negotiation and customer service skills.

Nice-to-haves

• Bilingual proficiency is preferred.
• Previous experience in the propane industry is a plus.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance