Billing Improvements Engineer

Full-time - Entry Level

Hybrid - Bangalore, IN

Telecommunications

About the position

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. As a Billings and Collections Specialist, you will provide key technical expertise around Billing and Collection and develop, monitor and identify improvements on system and processes for Billing and Collection to ensure timely payments, review of accounts, credit risk, collection of overdue payments and resolution.

Responsibilities

• Monitor and design and develop solutions for Billing and collection systems and processes
• Provide key technical expertise on the systems and processes and recommend controls or modifications
• Ensure quality is maintained across deliverables in Billing and Collection and keep track of KPIs and trends
• Interact with business stakeholders as subject matter expert for Billing and Collections system and gather and analyze their requirements
• Support in design or modification of complete solutions along with installation and testing to ensure fit-for-purpose
• Actively support or lead projections for Billing, Collection and revenue realization and ensure billing requirements are fulfilled
• Ensure and support planning and delivery of scheduled project activities including design, UAT, process documentation, user training and post go-live support

Requirements

• Kenan Billing System 2.x and above (preferably 4.x) of Amdocs, Kenan Arbor/BP
• Good Knowledge of Billing Operations activities
• Good understanding of Kenan architecture, configurations and tables
• 2-3 Years of total experience with minimum 2 years of relevant configuration experience on Kenan Billing platform
• Hands-on experience in SQL, Microsoft Excel. Python preferred
• A bachelor's degree in Finance or Accounting or a relevant field

Nice-to-haves

• Process Improvement
• Business Processes
• Financial Analysis
• Chargeback Processing
• Financial Systems
• Project Management
• Relationship Management

Benefits

• Flexible working hours and the option to work from home
• Extensive induction program with experienced mentors and buddies
• Opportunities for further development and educational opportunities
• Global Family Leave Policy
• Employee Assistance Program
• Internal inclusion & diversity employee networks