Billing Operations Associate

$55,000 - $65,000/Yr

Creative Financial Staffing - Rochester, NY

Full-time - Entry Level

Rochester, NY

Administrative and Support Services

About the position

The Billing Operations Associate plays a vital role in maintaining the financial operations of the organization. This position is designed for individuals who thrive in a collaborative and high-energy environment, offering opportunities for career growth within a fast-paced and expanding organization. The role involves resolving billing inquiries, collaborating with various departments, and maintaining accurate billing information.

Responsibilities

• Resolving partner billing inquiries through various communication channels.
• Collaborating with other departments to address billing issues.
• Assisting with past due collections efforts.
• Maintaining accurate billing and collections information in Salesforce.
• Developing a strong understanding of our billing processes.
• Reconciling client accounts, including those with multiple currencies.

Requirements

• Recent graduate with relevant work experience or transferable skills.
• Strong organizational skills with a keen eye for detail.
• Excellent customer service skills and the ability to build professional relationships.
• Positive attitude with a drive for success in the IT industry.
• Ability to work effectively in a team environment.
• Motivated, coachable, and competitive mindset.