Billing & Service Operations Specialist

$35,360 - $43,680/Yr

Formwork Services & Supply - Houston, TX

Full-time

Houston, TX

Rental and Leasing Services

About the position

The Billing & Service Operations Specialist plays a crucial role in supporting the growth of Formwork Services and Supply, LLC by ensuring accurate and timely billing processes. This position involves constant communication with customers and various internal teams to meet customer needs and maintain operational efficiency.

Responsibilities

• Ensuring complete and accurate customer invoicing for first month's billings, recurring monthly billings, and freight charges
• Reviewing and confirming supporting documentation for the invoicing process, including purchase orders and proof of delivery documents
• Coordinating bills of material from the engineering department into original bills of material for customer orders
• Filing and scanning all invoicing documentation to appropriate customer files
• Answering customer calls for new orders, deliveries, or returns updates
• Performing additional operational tasks and duties as needed

Requirements

• Excellent time management skills and ability to multitask and prioritize work
• Strong attention to detail
• Outstanding organizational skills
• Proficient in Microsoft Office (primarily Excel and Outlook)
• Proficient with Adobe PDF
• Excellent communication and interpersonal skills
• Strong phone presence

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance