billing specialist

$37,440 - $41,600/Yr

Unclassified - Marietta, GA

Full-time - Entry Level

Marietta, GA

About the position

As a Billing Specialist, you will be responsible for reviewing, analyzing, and entering carrier freight bills, while proactively resolving potential errors and duplicate billing. This role involves facilitating the billing of orders to customers and ensuring high levels of customer satisfaction. You will have the support to excel in your work and the resources to build a rewarding career.

Responsibilities

• Communicate with internal and external sources to resolve open tasks; maintain quality and service levels
• Data entry, keying in customer freight bills
• Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
• Make customer satisfaction the primary 'driver' for successful quality processes with internal and external teams
• Develop a working understanding of the internal technologies required for daily functions
• Communicate with various internal company departments to address problems preventing orders from billing to a customer
• Partner with transportation providers to secure required documentation for customer billing
• Continuously seek opportunities to improve current billing processes

Requirements

• High school diploma or equivalent
• Experience in data entry and billing processes
• Strong verbal and written communication skills
• Proficiency in Microsoft Office
• Ability to solve problems and think analytically
• Organizational skills and attention to detail

Nice-to-haves

• Experience in accounts receivable and accounts payable
• Familiarity with transportation/logistics
• Experience in legal billing

Benefits

• Health insurance
• 401K contribution
• Incentive and recognition program