Billing Specialist

USA Industries - South Houston, TX

Full-time - Entry Level

South Houston, TX

Machinery Manufacturing

About the position

The Billing Specialist at USA Industries, LLC plays a crucial role in managing financial transactions and invoicing processes essential for the company's operations. This position involves overseeing the billing cycle, ensuring accuracy and efficiency, and acting as a liaison between customers and the accounting department. The role requires collaboration with various internal stakeholders to streamline operations and optimize revenue generation while maintaining positive customer relationships.

Responsibilities

• Receive packing slips and sales orders from the Shipping and Sales Departments.
• Review orders to ensure all fees, freight charges, and taxes are accurately accounted for.
• Verify that sales orders and purchase orders match, including checking for accuracy in addresses.
• Collaborate with the sales team to clarify discrepancies related to charges.
• Process billing for consumables and rentals to customers.
• Mark items shipped the previous day in Epicor for invoicing purposes.
• Manage cycle and final billing for rentals, including processing buyout or damaged goods billing.
• Ensure proper invoicing within standard policies reflective of customer requirements.
• Collaborate with the Accounts Receivable team to guarantee billing accuracy.
• Send invoices to customers via mail, email, or portal sites according to terms.
• Process credit card transactions and handle partial refunds for overpayments.
• Assist with PO change orders by liaising with sales for updates.
• Respond to RMAs promptly and process them accurately.
• Update customer contact information and maintain tax certificates for compliance.
• Conduct credit checks on new customers and assist in managing credit limits.
• Monitor payment status on billed accounts and assist in collections.
• Maintain clear communication with the Sales group and fill in for team members as needed.

Requirements

• High School Diploma required; Associate degree preferred.
• 2-3 years in an Accounting/Office Administration role preferred.
• Foundational accounting knowledge and strong mathematical proficiency.
• Ability to thrive in a fast-paced environment with minimal oversight.
• Effective communication abilities and problem-solving skills.
• Sound understanding of business ethics principles.
• Commitment to confidentiality and discretion.
• Proficient in Microsoft Excel with advanced skills.