Biomedical Engineer (Application Consultant)
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About The Position
As a Clinical Specialist at Brainlab, you will conduct on-site clinical evaluations for new and existing customers to demonstrate the use of products and services, aiming to increase the frequency and quality of Image Guided Surgery (IGS) product usage. You will provide on-site consulting, guidance, and assistance to physicians and operating room personnel, evaluating options and problem-solving during surgery to maximize efficiency. Your role will also involve leading installations and establishing functionality at customer sites, educating and training physicians and hospital personnel on the use of surgery products and services, and utilizing your engineering expertise to contribute to quality improvement processes. Additionally, you will act as the primary customer liaison, maintaining regular contact with customers to assess satisfaction and usage levels, and working to increase revenue through service contracts and upgrades. You will strategize with the Account Manager to evaluate customer opportunities, resolve product issues, and keep abreast of new developments in surgery products and services. Attendance at surgery continuing education annually and promotion of surgery products at trade shows will also be part of your responsibilities. The position requires travel of 50% or more.
