Biomedical Engineer (Clinical Specialist) Full-time

$85,000 - $85,000/Yr

Brainlab - Smithtown, NY

Full-time - Entry Level

Smithtown, NY

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Biomedical Engineer (Clinical Specialist) role at Brainlab involves providing on-site consulting and support to physicians and operating room personnel during surgeries. The position focuses on maximizing the efficiency and usage of Image Guided Surgery (IGS) products, resolving technical issues, and educating hospital staff on product usage. This role is crucial in enhancing customer satisfaction and driving revenue through product sales and upgrades.

Responsibilities

• Provide on-site consulting, guidance, and assistance to physicians and OR personnel during surgery.
• Analyze, resolve, and repair product issues using engineering expertise.
• Direct and assist Radiology staff in performing necessary scans prior to surgery.
• Educate and train physicians and hospital personnel on the use of IGS products and services.
• Develop and conduct training programs for hospital staff.
• Act as the primary customer liaison, assessing satisfaction and working to increase revenue.
• Collaborate with various team members on market transparency and upgrade initiatives.
• Contribute to quality improvement processes by recommending product modifications.
• Attend meetings and trade shows to demonstrate IGS products and services.
• Stay updated on developments regarding Brainlab and competitive IGS products.

Requirements

• B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required.
• 1-3 years minimum experience in a technical support role preferably for a healthcare company or provider.
• 1-2 years minimum sales experience with a healthcare company preferred.
• Knowledge of surgical procedures, anatomy, and medical terminology preferred.
• Proficient in the use of PC software applications including Microsoft Office.
• Self-motivated, detail-oriented, and able to make independent decisions.

Benefits

• Competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits.
• Business casual work environment.