Brainlab - Sacramento, CA

posted 2 months ago

Full-time - Mid Level
Sacramento, CA
1,001-5,000 employees
Merchant Wholesalers, Durable Goods

About the position

The Biomedical Engineer (Clinical Specialist) at Brainlab is responsible for providing on-site consulting and technical support to physicians and operating room personnel during surgeries. This role focuses on maximizing the efficiency and usage of Image Guided Surgery (IGS) products, resolving product issues, and educating hospital staff on the use of these technologies. The position also involves acting as a primary customer liaison and contributing to quality improvement processes.

Responsibilities

  • Provide on-site consulting, guidance, and assistance to physicians and OR personnel during surgery.
  • Analyze, resolve, and repair product issues through detailed analysis and engineering expertise.
  • Direct and assist Radiology staff in performing necessary scans prior to surgery.
  • Educate and train physicians and hospital personnel on the use of IGS products and services.
  • Develop and conduct training programs for hospital staff.
  • Act as primary customer liaison, assessing satisfaction and working to increase revenue.
  • Collaborate with various team members on market transparency and upgrade initiatives.
  • Utilize engineering expertise to recommend product modifications for quality improvement.
  • Attend meetings and trade shows to demonstrate and promote IGS products and services.

Requirements

  • B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required.
  • 1-3 years minimum experience in a technical support role, preferably in a healthcare company.
  • 1-2 years minimum sales experience with a healthcare company preferred.
  • Knowledge of surgical procedures, anatomy, and medical terminology preferred.
  • Proficient in the use of PC software applications including Microsoft Office.
  • Self-motivated, detail-oriented, and a proven history of making independent decisions.

Nice-to-haves

  • Experience in technical support for medical devices or healthcare technology.
  • Familiarity with sales processes in the healthcare industry.

Benefits

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service