Bleau Bar Hostess

$40,768 - $40,768/Yr

Fontainebleau Las Vegas - Las Vegas, NV

Full-time - Entry Level

Las Vegas, NV

About the position

The Host/Hostess at Fontainebleau Las Vegas serves as the first point of contact for guests, responsible for creating a welcoming atmosphere and ensuring a positive dining experience. This role requires exceptional customer service skills, organizational abilities, and attention to detail to manage guest seating and inquiries effectively.

Responsibilities

• Greet guests with a friendly and welcoming demeanor as they enter the restaurant.
• Manage the seating chart and ensure guests are seated promptly and efficiently according to reservations, party size, and server availability.
• Maintain an organized waiting list during peak hours and provide estimated wait times to guests with accurate communication.
• Address special seating requests and accommodate guests with specific needs, such as highchairs, booster seats, or wheelchair access.
• Offer menus to seated guests and provide brief explanations of any specials or promotions.
• Assist in managing reservations, answering phone calls, and confirming upcoming bookings.
• Respond to guest inquiries, provide information about the restaurant, and answer questions about the menu or services.
• Assist guests with coat check services, if available, to ensure a pleasant and organized experience.
• Maintain a clean and tidy entrance area, ensuring it is free of clutter and welcoming to guests.
• Communicate effectively with servers, kitchen staff, and management to ensure efficient guest flow and service.

Requirements

• Must be at least 21 years of age.
• High school diploma or equivalent required.
• Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service.
• Previous experience as a host or in a similar guest-facing role preferred.
• Strong communication skills to interact effectively with guests and members in a fast-paced environment.
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends.

Nice-to-haves

• Restaurant experience
• Host/hostess experience

Benefits

• Competitive hourly wage of $19.60
• Opportunities for career development and upward mobility
• Inclusive work environment that values diversity and belonging