Blood Collection Staff-Customer Service

American Red Cross - Twin Falls, ID

Full-time - Entry Level

Twin Falls, ID

Social Assistance

About the position

The Blood Collection Staff-Customer Service role at the American Red Cross involves utilizing healthcare and customer service skills to assist with the blood collection process. This includes setting up equipment at donation sites, creating a welcoming environment for donors, and ensuring compliance with safety procedures while collecting blood donations. The position offers paid training and opportunities for career growth within a humanitarian organization dedicated to saving lives.

Responsibilities

• Take the time to personally connect with donors, listen to their stories, and help them understand the impact of their donation.
• Collaborate with teammates to create a welcoming and friendly environment for volunteer donors.
• Ensure attention to detail to meet blood collection goals and regulatory requirements.
• Drive Red Cross vehicles and assist with setting up and tearing down equipment at donation sites.

Requirements

• High school diploma or equivalent required.
• Customer service experience and effective verbal communication skills are required.
• A current, valid driver's license with a good driving record is required.
• DOT certification may be required in some locations.

Nice-to-haves

• Experience in healthcare or phlebotomy is a plus.

Benefits

• Paid training for phlebotomy skills development.
• Opportunities for career growth within the organization.