BMV Intermittent Customer Service Representative

State of Indiana • Indianapolis, IN

439d • $31,554 - $31,554

About The Position

The BMV Intermittent Customer Service Representative serves as the frontline contact for the Bureau of Motor Vehicles, providing timely and accurate customer service to the residents of Indiana. This role requires effective communication and computer skills to assist customers with their various BMV needs in a fast-paced environment. The position is located at the Indy South BMV branch and offers a starting salary of $15.17 per hour.

Requirements

• High school diploma or equivalent
• Customer service experience
• Top-notch communication skills
• High level of critical thinking and troubleshooting ability
• Ability to process cash and card transactions
• Ability to travel up to 20 percent of the time to branch locations, training, or community activities

Responsibilities

• Conduct customer transactions using job knowledge
• Answer customer questions and provide guidance
• Assist with the daily opening and closing of the branch
• Check transactions for accuracy, timeliness, and proper accounting
• Work with leadership to resolve escalated customer concerns and system problems
• File applications as completed throughout the day

Benefits

• Competitive compensation
• Commitment to work-life balance
• Opportunity to make a measurable impact on the lives of Hoosiers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED