BMW of Alexandria Customer Service Representative
$29,120 - $37,440/Yr
Rosenthal Automotive - Alexandria, VA
posted 3 days ago
Full-time - Entry Level
Alexandria, VA
Motor Vehicle and Parts Dealers
About the position
The Loaner Customer Care Representative at Rosenthal Automotive is responsible for providing exceptional customer service while managing administrative tasks related to fleet management and vehicle loaning. This role is ideal for individuals eager to learn and grow within a supportive and innovative company culture, particularly suited for those interested in gaining experience with luxury clientele.
Responsibilities
- Providing exceptional one-on-one customer service
- Performing administrative duties including answering phones, taking payments, and reporting to managers
- Managing fleet operations
- Processing payments
- Conducting inventory reconciliation
- Staging vehicles
Requirements
- At least 1 year of customer service experience
- A valid driver's license and a good driving record
- Ability to drive a manual transmission
- Must be at least 18 years old
Nice-to-haves
- Enthusiastic, motivated, and energetic personality
- Personal determination to overcome objections
Benefits
- Disability insurance
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- Employee discount
- Opportunities for advancement
- Life insurance
