BMW Service Technician

BMW of Lynnwood • Lynnwood, WA

410d • $93,600 - $104,000

About The Position

The Service Technician at BMW of Lynnwood is a skilled professional responsible for diagnosing, troubleshooting, and repairing various automotive issues. This role is crucial to the service department, ensuring that vehicles operate smoothly and safely through technical expertise and problem-solving skills. The technician will interact with customers, provide estimates, and maintain a clean and organized work environment while performing a wide range of repairs.

Requirements

• ASE Certification is a strong plus.
• Minimum of 2-3 years of experience as a Service Technician or related automotive repair experience.
• Completion of an automotive technician training program or equivalent experience.
• Strong understanding of automotive systems, diagnostics, and repair procedures.
• Excellent problem-solving and critical thinking skills.
• Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching).
• Good communication and interpersonal skills to interact effectively with customers.

Nice To Haves

• Experience with transmissions.
• Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.

Responsibilities

• Analyze customer concerns and symptoms to identify the root cause of vehicle malfunctions.
• Utilize diagnostic tools and equipment to pinpoint problems.
• Conduct thorough inspections of various vehicle systems including engine, transmission, brakes, and electrical systems.
• Prepare repair plans outlining necessary repairs and estimated costs, obtaining customer authorization before proceeding.
• Repair and replace faulty components following service manuals and manufacturer specifications.
• Test repairs to ensure functionality and safety.
• Document all repairs and parts used on service orders.
• Interact with customers in a professional and courteous manner, explaining technical issues in an understandable way.
• Provide accurate estimates and timelines for repairs and keep customers updated on service progress.
• Perform a wide range of repairs, from basic maintenance to complex engine or transmission overhauls.
• Maintain a clean and organized work area, adhering to safety protocols.

Benefits

• Paid training
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed