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Unclassified - Pompano Beach, FL

posted 2 months ago

Full-time - Entry Level
Pompano Beach, FL

About the position

The Dockhand position at the Boating Club involves providing exceptional customer service while maintaining and operating the club's fleet of boats. This role is essential for ensuring a positive experience for club members and their guests, requiring strong communication and organizational skills.

Responsibilities

  • Cleaning and maintaining the fleet of club boats to a high standard
  • Confirming reservations with members via phone
  • Assisting members and their guests on and off club boats with boating supplies, fishing gear, coolers, etc.
  • Helping members with docking upon departure and return to the dock
  • Operating boats up to 28' in and out of slips and to the fuel dock for refueling
  • Using an online check-in/out reservation system to log engine hours, fuel, and safety gear
  • Inspecting club boats before and after member usage to ensure no new damage to the vessel
  • Coordinating any necessary boat maintenance with the club operations team and/or vendors

Requirements

  • Excellent customer service skills
  • Excellent time management and organizational skills
  • Strong communication skills with staff, owners, and members
  • Attention to detail
  • Ability to interact positively with team members and customers

Nice-to-haves

  • Knowledge of local waterways
  • Marine mechanical knowledge

Benefits

  • Hourly pay of $14.00 - $15.00 plus cash gratuities from members each day
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