Body Shop Estimator- Park Place BodyWerks Dallas

About the position

The purpose of the Estimator position is to ensure an extraordinary client experience while creating client advocates. To act as a liaison between the client and the body shop and to estimate the cost of repairing clients damaged vehicle.

Responsibilities

• Must be able to drive and operate vehicle
• Greet clients and educate them on the repair process
• Examine damaged vehicles for dents, scratches, broken glass, and other damage requiring repair, replacement, or repainting, for related and unrelated accident damage
• Examine interior for evidence of fire, water, or other damage
• Determine feasibility of repair or replacement of parts, such as bumpers, fenders, and doors
• Estimates cost of mechanical, electrical, or other repairs
• Compute cost of replacement parts and labor to restore vehicle to condition specified by client
• Prepares and explains itemized estimate to clients
• Prepare a work order for each vehicle
• Obtain required signatures and authorizations for repairs
• Negotiate with the insurance company on repair claim costs
• Schedule and coordinates repairs with technicians
• Notify the client when repairs are completed and the vehicle is ready for delivery
• Keep clients informed of progress every other day
• Order parts on repairs, in cooperation with technicians
• Review supplemental damage with technicians and insurance adjusters
• Oversee vehicle repair throughout the repair process
• Keeps client informed of repair status with updates given at client's request
• Quality inspect the vehicle following repairs to verify that repairs have been done properly
• Handles telephone calls regarding vehicle status
• Update Body Shop Manager daily on car status
• Allocate the work to the body and paint techs on a fair basis and in such a manner to ensure a smooth flow of work to each technician
• Know and understand the Client Concern Resolution (CCR) process and use the program to achieve client satisfaction
• Know and understand the Park Place Privacy and Information Security Policies, and adhere to the requirements
• Attend weekly department meetings

Requirements

• High school diploma or equivalent
• Must be at least eighteen years of age
• Must have a valid driver's license and meet company MVR policy requirements

Benefits

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team member's eligible!)
• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Student loan relief resources
• Employee assistance program
• Employee discounts on vehicle purchases, parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives
• Aggressive Employee referral program with bonus opportunities
• Must be able to pass pre-employment screenings (background and drug test)