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Bojangles - Archdale, NC
posted 3 months ago
Full-time - Mid Level
Archdale, NC
Food Services and Drinking Places
About the position
The Assistant General Manager at Bojangles plays a crucial role in leading teams to deliver exceptional Southern Hospitality experiences to guests. This position involves collaborating with the General Manager to drive traffic, sales, and profitability while fostering a customer-centric culture within the restaurant.
Responsibilities
- Create an inviting culture in the store where team members feel respected and valued.
- Actively seek growth opportunities or assignments for team development.
- Communicate effectively with all guests, both internal and external.
- Take an active role in onboarding new team members.
- Demonstrate cultural principles in every interaction.
- Ensure adherence to all systems and processes, including BoFood and BoLabor.
- Uphold standards and take corrective action when necessary.
- Empower team members to maintain outstanding guest service.
- Reduce repair and maintenance costs through proper management and timely escalation of issues.
- Understand and manage the restaurant's P&L results.
- Recognize how quality, service, and cleanliness impact sales.
- Participate in inventory management and uphold safety and security standards.
- Engage in all limited time offers (LTO) throughout their lifecycle.
Requirements
- A minimum of 2 years management experience.
- Must be 18 years or older.
- Ability to read, write, and speak English.
- Possess a valid driver's license and access to reliable transportation.
- Available to work any shift, 7 days a week, with a required 50-hour work week.
- Prior supervisory experience with a coaching mindset.
- Experience in onboarding employees at all levels.
- Proficient in Microsoft Office.
- Experience in cash handling and bank deposits.
- Ability to multi-task and lead teams in a fast-paced environment.
- Physical ability to bend, stand, kneel frequently, and lift 25+ lbs.
Benefits
- 401(k) with matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Paid training
- Vision insurance
