Bookkeeper/Office Manager

Catayu Brothers - West Palm Beach, FL

Full-time

West Palm Beach, FL

Food and Beverage Retailers

About the position

The Bookkeeper/Office Manager position in West Palm Beach, FL, is responsible for managing various administrative tasks, including handling visitor interactions, managing phone systems, and overseeing office supplies and equipment. This role ensures smooth office operations and effective communication within the organization.

Responsibilities

• Receive visitors, deliveries, and mail, directing each accordingly.
• Manage the phone system performance (phone tree), ensuring it is working properly and resolving issues that arise.
• Manage office equipment and supplies.
• Answer the general phone line and route calls to the correct person.
• Comprehend, obtain, and provide Certificates of Insurance to customers and file them appropriately.
• Fill out and return new vendor documentation to customers, including W-9s, vendor setup forms, and ACH authorizations.
• Send new customer welcome emails.

Requirements

• Experience in bookkeeping or office management.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to manage multiple tasks and prioritize effectively.

Nice-to-haves

• Familiarity with accounting software.
• Experience in customer service.