Barnes & Nobleposted 7 months ago
Full-time • Entry Level
Ann Arbor, MI
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Bookseller - Temporary position at Barnes & Noble involves providing exceptional customer service and creating an engaging shopping experience for customers. The role emphasizes a passion for books, knowledge sharing, and collaboration within the store team to enhance the bookstore's appeal and community involvement.

Responsibilities

  • Create a welcoming environment for customers by engaging with them and sharing knowledge of books.
  • Ensure a vibrant bookstore through effective presentation and merchandising.
  • Leverage key campaigns to promote books and engage customers in conversation.
  • Continuously educate oneself on books and the industry to enhance customer experience.
  • Identify key titles and tailor merchandise selection to reflect community interests.
  • Maintain store cleanliness and create inviting displays.
  • Assist with events and community outreach initiatives.
  • Protect company assets by adhering to processes that control shrink, expenses, and payroll.
  • Provide urgent and caring assistance to customers and employees.
  • Model expected behaviors to ensure compliance with policies and procedures.

Requirements

  • Passionate reader with knowledge about books.
  • Positive and can-do attitude.
  • Enjoy working with people and solving problems.
  • Ability to communicate clearly and respectfully.

Nice-to-haves

  • Experience in retail or customer service.
  • Familiarity with bookstore operations and merchandising.

Benefits

  • Opportunity to work in a dynamic retail environment.
  • Employee discounts on books and merchandise.
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