Bookstore Assistant
$41,642 - $49,421/Yr
Normandale Community College - Bloomington, MN
posted 2 months ago
Full-time - Entry Level
Bloomington, MN
10,001+ employees
Educational Services
About the position
The Bookstore Assistant at Normandale Community College will work within the Textbook Depot to provide exceptional customer service and support to students, staff, and faculty. This temporary, full-time position involves assisting with the receiving and shelving of books, fulfilling web orders, and providing customer service through various communication channels. The role is integral to advancing the college's strategic goals, particularly in promoting equity in educational outcomes and fostering a culturally responsive environment.
Responsibilities
- Assist with receiving and shelving books.
- Fulfill web orders and help students place their web orders.
- Provide customer service via email, phone, and in-person to students, staff, and faculty.
- Maintain organized electronic records and navigate documents using Microsoft Suite Software.
- Identify customer needs and meet quality standards for services.
Requirements
- Strong communication skills (reading, writing, and speaking) for effective interaction with others.
- Proficiency with computers, email, and Microsoft Suite Software.
- Knowledge of customer service practices and principles.
Nice-to-haves
- Experience with web order processing.
- Organizational skills and ability to prioritize work assignments.
- Attention to detail and clerical skills for document management.
- Ability to work independently with limited supervision in a fast-paced environment.
- Experience working in higher education.
Benefits
- Opportunities for professional growth and learning in an inclusive environment.
