Bookstore Supervisor at ATL

Dufry Group - Atlanta, GA

Full-time - Entry Level

Atlanta, GA

501-1,000 employees

About the position

The Bookstore Supervisor at Hudson is responsible for overseeing daily operations in the bookstore, ensuring exceptional customer service, and managing staff. This role involves becoming knowledgeable about books, supervising staff, handling cash management, and maintaining inventory accuracy. The supervisor will also play a key role in creating an engaging shopping experience for customers while promoting a love for reading.

Responsibilities

• Become knowledgeable and familiar with books, suggest similar authors or titles, and help customers find exactly what they want.
• Open and close the store, and handle shift changes.
• Supervise and support the store staff.
• Greet customers and ensure they're helped by knowledgeable, friendly associates.
• Prepare the cash register, conduct spot checks, verify end-of-shift cash reconciliations, and handle deposits; keep money secure at all times.
• Make sure staff show up on time, in clean uniforms, with nametags.
• Report any staff tardiness or absences to management.
• Assign daily duties to sales associates and keep them updated on any changes.
• Know your bookstore products well and keep the shelves stocked and rotated.
• Maintain housekeeping standards (e.g., dusting, sweeping, mopping).
• Manage book returns and inventory flow using the inventory system.
• Organize and merchandise store displays to highlight key titles and boost sales.
• Ensure inventory accuracy through proper receiving, returns, file transfers, and routine cycle counts. Supervise these tasks.
• Help order books and other merchandise to reflect the needs of the local community.

Requirements

• At least one year of retail supervisory experience
• Previous experience supervising in a bookstore
• Love for reading and talking about books
• Ability to help lead daily activities
• Friendly and engaging leadership style
• Ability to thrive in a fast-paced environment
• Great at managing time and juggling tasks
• Solid problem-solving skills
• Able to lift 40lbs
• High school diploma or equivalent

Benefits

• Daily Pay: Receive your earnings as you work
• 20% Discount at Hudson, 50% Discount on Hudson Food and Beverages
• Paid Time Off (PTO)
• Personal and Parental Leave Programs
• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• Employee Recognition Programs
• Opportunities for Advancement and Growth
• Referral Bonus up to $500