BOULDER SECURITY SHIFT SUPERVISOR

Golden Entertainment - Las Vegas, NV

Full-time - Mid Level

Las Vegas, NV

Accommodation

About the position

The Boulder Security Shift Supervisor at Arizona Charlie's Boulder is responsible for assisting the Security Shift Manager in the daily management and operations of the security department. This role involves training, supervising, and evaluating Security Officers, ensuring compliance with policies and procedures, and providing overall protection of company assets. The supervisor will also handle escalated guest and employee issues, review documentation, and interact with law enforcement as necessary.

Responsibilities

• Train, evaluate, and supervise Security Officers
• Implement and ensure policies and procedures are properly followed
• Make appropriate decisions regarding escalated guest and employee issues
• Review all documentation generated by the shift, including Daily Activity Reports and Incident Reports
• Perform all duties required of Security Officers as necessary
• Provide overall protection of company assets
• Guard transfers of moneys and tokens on the casino floor
• Interact with guests and employees in a professional manner
• Interact with local law enforcement and emergency medical services as required
• Approve completed Incident Reports
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
• Perform other duties as assigned

Requirements

• Minimum two years law enforcement, military and/or casino security or surveillance experience preferred
• Previous supervisory experience within a security department preferred
• Previous experience making appropriate decisions relating to escalated guest, customer or employee issues
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to effectively write routine reports and correspondence
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Ability to use commonsense understanding to carry out instructions furnished in written, oral or diagram form
• Able to deal with problems involving several concrete variables in standardized situations
• Working knowledge of Microsoft operating system and applications essential
• Use/learn laptop computer to do lock interrogations of room locks
• High school diploma or equivalent
• College degree in Criminal Justice or related field desirable
• Must be at least 21 years of age
• Required Work Cards: Gaming, Alcohol Awareness, Valid Driver's License, DMV Print Out
• Must be able to qualify under ACEP requirements with his/her weapon under PILB guidelines

Nice-to-haves

• College degree in Criminal Justice or related field desirable