About the position
The Palace Theatre, a prominent venue located in downtown Manchester, is seeking a dedicated Box Office Associate and Receptionist to join our team. This part-time position is essential for ensuring a smooth and enjoyable experience for our patrons. The ideal candidate will be responsible for various tasks that contribute to the overall operation of the box office and reception area. This role requires a friendly demeanor, excellent communication skills, and a passion for customer service. The Box Office Associate will be the first point of contact for our guests, and as such, must embody the welcoming spirit of the Palace Theatre. In this role, you will be tasked with answering phones, taking messages, and selling tickets to our diverse range of performances. Providing a positive experience for patrons is paramount, and you will be expected to handle inquiries with professionalism and courtesy. Additionally, you will perform general administrative duties that support the box office operations. This position requires availability on nights and weekends, as our performances often take place during these times. A background in theatre is a plus, as it will enhance your ability to engage with our audience and promote our events effectively. The Palace Theatre values flexibility and teamwork, and we encourage candidates who are enthusiastic about the arts and committed to delivering exceptional customer service to apply. If you are looking for a dynamic work environment where you can contribute to the cultural fabric of our community, we would love to hear from you!
Responsibilities
- Answering phones and taking messages
- Selling tickets to patrons
- Providing a positive experience to patrons
- Performing general administrative duties
Requirements
- Customer service experience
- Knowledge of Microsoft Excel and Word
- Positive phone manners
- High school diploma or GED
Nice-to-haves
- Background in theatre
Benefits
- Employee discount
- Flexible schedule
