City Of Elgin - Elgin, IL
posted 4 months ago
The Box Office Clerk position at The Hemmens Cultural Center is a part-time role that involves a variety of responsibilities centered around ticket sales and customer service. As a City-owned and operated facility, The Hemmens Cultural Center serves as a hub for live entertainment, and the Box Office Clerk plays a crucial role in ensuring a positive experience for patrons. The primary duties include serving as the first point of contact for visitors, selling tickets to various events through a computerized ticketing system, and managing cash, check, and credit card transactions. The clerk will also be responsible for preparing and maintaining accurate files and records related to ticket sales and event information. In addition to ticket sales, the Box Office Clerk will handle incoming calls to the box office and general facility, providing information to patrons about upcoming events, including ticket availability, performance times, and directions to the theatre. The role requires a service-oriented individual who can effectively communicate with patrons and answer their questions in a friendly and informative manner. Other duties may be assigned as needed, contributing to the overall operation of the box office and enhancing the visitor experience at The Hemmens Cultural Center.