BPO Vendor Manager

Cohere Health
262d$105,000 - $125,000

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About The Position

Cohere Health is seeking a strategic and results-driven Manager, BPO Vendor Management to oversee the daily operations, performance, and success of our outsourced service center operations. This leader will serve as the primary liaison between Cohere and our BPO partners, ensuring alignment with business objectives, operational excellence, and superior service delivery. The ideal candidate will have a deep understanding of service operations, BPO vendor management, and process optimization—translating Cohere’s needs into actionable strategies for vendor execution. People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

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