Clean Harbors - Scituate, MA
posted 2 months ago
Full-time - Mid Level
Scituate, MA
1,001-5,000 employees
Waste Management and Remediation Services
About the position
The Government Account Manager at Safety-Kleen is responsible for the implementation and management of government contracts, ensuring compliance with all contractual obligations. This role involves supporting government accounts, facilitating customer service requests, and maintaining a focus on health and safety as the top priority.
Responsibilities
- Perform contract implementation and facilitate all contract and reporting deliverables.
- Support and facilitate contract requirements, price management, account structure, and special billing requirements.
- Review and support the development/placement of products/services offering.
- Support all aspects of government accounts and customer services, managing customer set-up and all administrative tasks.
- Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and selecting the best solution.
Requirements
- Government background of 3+ years preferred.
- Strong communication skills.
- Detail-oriented with a high degree of accuracy.
- Ability to multitask effectively.
- Handles confidential information appropriately.
- Ability to tactfully handle stressful and difficult situations.
- Possess strong analytical and problem-solving skills.
Benefits
- Comprehensive health benefits coverage after 30 days of full-time employment.
- Group 401K with company matching component.
- Generous paid time off.
- Company paid training and tuition reimbursement.
- Opportunities for growth and development for all stages of your career.
