Flagstar Bank - Angola, IN

posted 2 months ago

Full-time
Angola, IN
Credit Intermediation and Related Activities

About the position

The Branch Banking - Client Consultant I - Float is responsible for providing high-quality financial services to customers across multiple branches. This role involves interacting with clients, processing financial transactions, and assisting the team in achieving branch goals while maintaining operational standards.

Responsibilities

  • Support team efforts to achieve growth targets in financial performance and primary client acquisition.
  • Provide positive client experience by assisting with account questions, problems, and complaints, resolving issues in a timely manner.
  • Deliver timely and accurate daily financial transactions, striving for no controllable preventable losses.
  • Perform special projects and additional duties as required.
  • Adhere to regulatory and compliance policies and standards, completing required compliance trainings.

Requirements

  • High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required.
  • 0 - 3 years of customer service and sales experience, required.

Nice-to-haves

  • Experience in financial services industry, preferred.
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