Branch Brand Ambassador

$41,600 - $47,840/Yr

West Shore Home - Kansas City, KS

Full-time - Entry Level

Kansas City, KS

1,001-5,000 employees

Construction of Buildings

About the position

The Branch Brand Ambassador at West Shore Home plays a crucial role in enhancing customer experience and driving referral business. This position involves visiting customer job sites, delivering gifts, and engaging with homeowners to discuss their project needs and promote the referral rewards program. The ambassador is expected to maintain a positive attitude and utilize sales skills to generate leads and improve customer satisfaction, contributing to the company's mission of building a nationwide home remodeling brand.

Responsibilities

• Develop a plan to visit customer job sites each day by reviewing the upcoming installation schedule and planning an efficient route.
• Visit both current jobs in progress and completed installations to gather happy customer photos for social media.
• Travel to 5-6 customer installation job sites daily to meet with homeowners and discuss their upcoming project needs.
• Utilize sales training to build interest in future projects and schedule appointments on the spot for engaged prospects.
• Maintain a fun, enthusiastic attitude in all customer-facing interactions to positively engage new prospects.
• Coach customers on how to take advantage of the referral rewards program during site visits.
• Organize customer experience gifts to deliver to customers on each site visit.

Requirements

• High school diploma or equivalent required.
• Previous experience or a desire to learn in a field marketing or sales role.
• Fun, high-energy, enthusiastic attitude in all customer-facing interactions.
• Proficiency with mobile technology (cell phone, iPad).
• Must have a valid smartphone or smart device to log into company-required systems using two-factor authentication.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching