Branch Counter Sales/Warehouse

Air Hydro Power - Decatur, AL

Full-time

Decatur, AL

Merchant Wholesalers, Durable Goods

About the position

Air Hydro Power is a family-oriented organization that values fun and appreciates hard work. As an Employee Owner and Customer Service professional, you will play a crucial role in maintaining rapport with customers and delivering exceptional service. Your responsibilities will include receiving requests for product selection, lead times, price quotations, purchase orders, order changes, and adjustments directly from customers. You will be tasked with making quotations on standard items, processing orders, and relaying pertinent information to customers. Additionally, you will coordinate with other departments to handle purchase orders and provide value-added services to customers. Utilizing the corporate ERP system (P21), you will retrieve customer information, stock status, and purchase order status, ensuring that correct codes are used for retrieving and inputting information. You will also handle the needs of the outside sales force and operate the retail counter by managing walk-in cash and credit card sales. As part of your duties, you will make and assemble hoses for walk-in customers and perform shipping and receiving tasks as required in the warehouse or showroom. This position is full-time and offers a dynamic work environment where you can grow and contribute to the success of the team.

Responsibilities

• Achieve and maintain rapport with customers to provide the best possible customer service.
• Receive requests for product selection, lead times, price quotations, purchase orders, order changes, and adjustments directly from customers.
• Make quotations on standard items and process orders while relaying pertinent information to customers.
• Coordinate with other departments in handling purchase orders and provide value-added services to customers.
• Use the corporate ERP system (P21) to retrieve customer information, stock status, and purchase order status, and make changes to customer purchase orders.
• Ensure correct codes are used for retrieving and inputting information.
• Handle the needs of the outside sales force.
• Operate the retail counter by managing walk-in cash and credit card sales.
• Make and assemble hoses for walk-in customers.
• Perform shipping and receiving duties as required in the warehouse or showroom.

Requirements

• High school diploma or general education degree (GED) or equivalent combination of education and experience.
• Mechanical aptitude and numerical reasoning skills are required.
• Knowledge of Word, Excel, and Outlook is necessary, along with the ability to learn the ERP system.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Benefits

• Medical, Dental, and Vision benefits that begin on your 1st day of work!
• Employee Stock Ownership Plan (ESOP)
• Company Paid Life, Dependent Life, Short & Long-Term Disability Insurance
• 10 Paid Holidays per year
• Vacation & Personal Time
• 401K Employer HSA Contribution
• Years of Service Award
• Employee Referral Bonus
• $100 in Company Logo Wear Per Year
• Company Paid Bereavement Time