Branch Facility Property Manager II

Navy Federal Credit Union - Winchester, VA

Full-time - Mid Level

Winchester, VA

Credit Intermediation and Related Activities

About the position

The Facility Management position at Navy Federal is focused on enhancing the performance and reducing lifecycle costs of company-owned and leased commercial office and remote ATM facilities. The role requires a proactive approach to operational management, ensuring a productive work environment for staff while responding to complex service requests and vendor management issues. The position also involves after-hours availability for emergencies to maintain critical business functions.

Responsibilities

• Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints
• Draft business communication, correspondence, reports and/or other written materials
• Maintain accurate records
• Serve as resource for the resolution of complex and/or unique problems
• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
• Conduct facility audits for code compliance, design and security standards; identify opportunities for improvement
• Develop capital budgets to include estimating, forecasting and adjusting
• Effectively manage lifecycle costs associated with maintaining facility, equipment, and furnishings
• Make maintenance modifications to ensure facilities are operating as designed
• Manage performance and provide quality assurance for outsourced services
• Promote branch office relationship programs and processes
• Provide operational facility management of buildings and grounds
• Schedule maintenance, repair, replacement and leasehold improvements
• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
• Perform other duties as assigned

Requirements

• Experience in identifying safety hazards including correcting or eliminating them
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Significant experience in managing projects involving directing/facilitating the work of contractors/subcontractors
• Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
• Significant experience in working and participating in cross-functional, multi-dimensional teams and projects
• Significant experience in working effectively with diverse internal and external contacts
• Working knowledge of practices, procedures, and policies involved in the care of public buildings and grounds
• Working knowledge of regulations and procedures governing the procurement of services and contracts
• Working knowledge of operation and maintenance practices for high performance buildings
• Advanced skill building effective relationships through rapport, trust, diplomacy and tact
• Advanced skill comprehending, using and interpreting building codes, regulations, specifications, policies/procedures
• Advanced skill identifying and analyzing business requirements and recommending solutions
• Advanced verbal and written communication skills
• Effective skill interpreting leases and operating agreements to determine owner responsibility
• Effective skill interpreting schedules, sketches, layouts and blueprints
• Effective MS Project skills or equivalent project tracking software
• Bachelor's Degree in Property Management, Architecture, Engineering, Interior Design, Construction, Construction Management or the equivalent combination of training, education, and experience

Nice-to-haves

• Experience in Navy Federal or other financial institution operations

Benefits

• Highly competitive pay
• Generous benefits and perks
• Recognition as one of the Best Companies for Latinos to Work for 2024
• Recognition as one of the Best Places to Work in IT by Computerworld®
• Recognition as one of America's Best Large Employers by Forbes® 2024
• Recognition as one of the Best Employers for New Grads by Forbes® 2023
• Recognition as one of the Best Workplaces for Millennials™ 2023 by Fortune
• Recognition as one of the Best Workplaces for Women ™ 2023 by Fortune
• Recognition as one of the 100 Best Companies to Work For® 2024 by Fortune
• Recognition as one of the Best for Vets Employers by Military Times 2023
• Recognition as one of the Most Loved Workplaces by Newsweek
• Recognition for Excellence in Early Career Hiring by Ripplematch Campus Forward Award
• Recognition for Top 100 Internship Programs by Yello and WayUp