Branch Facility Property Manager II

$66,900 - $120,875/Yr

Navy Federal Credit Union - Vienna, VA

Full-time - Mid Level

Vienna, VA

Credit Intermediation and Related Activities

About the position

The Branch Facility Property Manager II at Navy Federal Credit Union is responsible for the operational management of company-owned and leased commercial office and remote ATM facilities. This role focuses on enhancing performance, reducing lifecycle costs, and maintaining a productive work environment for staff. The manager will handle complex service requests, vendor management, and ensure compliance with safety and operational standards, all while being available for after-hours emergencies.

Responsibilities

• Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints
• Draft business communication, correspondence, reports and/or other written materials
• Maintain accurate records
• Serve as resource for the resolution of complex and/or unique problems
• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
• Conduct facility audits for code compliance, design and security standards; identify opportunities for improvement
• Develop capital budgets to include estimating, forecasting and adjusting
• Effectively manage lifecycle costs associated with maintaining facility, equipment, and furnishings
• Make maintenance modifications to ensure facilities are operating as designed
• Manage performance and provide quality assurance for outsourced services
• Promote branch office relationship programs and processes
• Provide operational facility management of buildings and grounds
• Schedule maintenance, repair, replacement and leasehold improvements
• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
• Perform other duties as assigned

Requirements

• Bachelor's Degree in Property Management, Architecture, Engineering, Interior Design, Construction, Construction Management or equivalent experience
• Significant experience in managing projects involving directing/facilitating the work of contractors/subcontractors
• Experience in identifying safety hazards including correcting or eliminating them
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Working knowledge of practices, procedures, and policies involved in the care of public buildings and grounds
• Working knowledge of regulations and procedures governing the procurement of services and contracts
• Advanced skill building effective relationships through rapport, trust, diplomacy and tact
• Advanced skill comprehending, using and interpreting building codes, regulations, specifications, policies/procedures
• Advanced skill identifying and analyzing business requirements and recommending solutions
• Effective verbal and written communication skills
• Effective skill interpreting leases and operating agreements to determine owner responsibility
• Effective skill interpreting schedules, sketches, layouts and blueprints
• Effective MS Project skills or equivalent project tracking software

Nice-to-haves

• Experience in Navy Federal or other financial institution operations

Benefits

• Highly competitive pay
• Generous benefits and perks
• Hybrid workplace options
• Career development opportunities
• Recognition for team contributions