Branch Manager II (Juneau)

$100,000 - $163,000/Yr

Global Credit Union - Juneau, AK

Full-time - Manager

Onsite - Juneau, AK

Credit Intermediation and Related Activities

About the position

The Branch Manager II at Global Credit Union is responsible for overseeing branch operations, focusing on employee engagement, mentoring staff, and achieving business and financial objectives. The role emphasizes fostering a positive member experience through personalized service and community engagement, while also ensuring compliance with financial policies and regulations.

Responsibilities

• Oversee branch operations and ensure achievement of business and financial objectives.
• Enhance member relationships and engagement through effective service management.
• Coach and mentor the Assistant Branch Manager with regular feedback and sessions.
• Resolve personnel and member concerns using problem-solving and communication skills.
• Develop and execute a community engagement strategy to foster local relationships and promote financial literacy.
• Stay informed about market trends and competitor offerings to enhance brand awareness.
• Establish partnerships with various Global Credit Union services to achieve growth objectives.
• Obtain necessary insurance licenses and develop sales strategies for Personal Lines Insurance products.
• Manage branch personnel functions including performance evaluations and recruitment.
• Create a safe and inclusive work environment that encourages diverse ideas and positive relationships.
• Monitor call center activities and ensure adherence to schedules.
• Ensure compliance with financial policies, procedures, and regulatory requirements.

Requirements

• Proven experience in financial management or a related field.
• Strong leadership and mentoring skills.
• Excellent problem-solving and communication abilities.
• Experience in community engagement and relationship building.
• Knowledge of market trends and competitor analysis.
• Ability to obtain state-mandated insurance licenses.

Nice-to-haves

• Experience in the credit union or banking industry.
• Familiarity with financial literacy training programs.
• Previous experience in a managerial role.

Benefits

• Competitive salary range between $72k and $119k per year, with potential for higher in Alaska.
• Health insurance coverage.
• Retirement savings plan options.
• Paid time off and holidays.