As a Branch Manager at JPMorgan Chase in New Braunfels, Texas, you will play a pivotal role in ensuring that the branch meets and exceeds customer expectations while fostering a customer-obsessed culture. Your primary responsibility will be to direct all aspects of branch operations, which includes growing the branch's deposits and investments, coaching bankers and associate bankers, and creating an environment that encourages the use of technology to meet the evolving needs of customers. You will represent the brand and culture of Chase, utilizing the latest banking solutions and financial technology to provide exceptional service. In this role, you will act as the standard bearer of Chase, creating a world-class customer experience by educating clients on how to effectively use digital platforms for banking and investing. Building partnerships with local businesses will be essential to enhance the brand's presence in the community. You will also be responsible for promoting a strong control environment, ensuring adherence to risk and control expectations, and leveraging the Branch Scorecard to identify strategies for growth. Your leadership will be crucial in actively identifying, coaching, developing, motivating, and supporting employees to deliver superior service to every customer. You will need to set the tone for the branch, fostering a dynamic and engaging culture that prioritizes exceptional customer experiences. This position requires a commitment to operational integrity and policies, as well as the ability to manage competing priorities effectively across branch locations.