Branch Manager

Foothills Bank

Full-time - Manager

Credit Intermediation and Related Activities

About the position

The Branch Manager is responsible for overseeing the operational and profitability aspects of the Ritzville branch. This role involves leading a team, providing exceptional customer service, and developing strategies for branch growth. The ideal candidate will focus on employee development, community engagement, and achieving sales and operational goals.

Responsibilities

• Lead and manage the Ritzville branch operations and profitability.
• Provide exceptional customer service to promote retention and generate income.
• Develop and implement branch sales plans and revenue-generating programs.
• Identify and pursue business development opportunities to expand market share.
• Maintain relationships with customers and ensure their financial needs are met.
• Conduct regular performance management and coaching for branch staff.
• Ensure compliance with regulatory requirements and internal controls.
• Participate in community engagement and represent the bank in local affairs.
• Manage branch marketing efforts and coordinate advertising with the marketing department.
• Oversee the maintenance and repair of branch facilities.

Requirements

• A two-year college degree or equivalent combination of education and experience.
• Two to five years of related experience in a similar role.
• Strong leadership and management skills.
• Excellent customer service and relationship-building abilities.
• Knowledge of banking products and services.

Nice-to-haves

• Experience in financial services or banking industry.
• Familiarity with regulatory compliance in banking.
• Proven track record in sales and business development.

Benefits

• Medical, dental, and vision insurance.
• Life insurance coverage.
• Health savings account option.
• Employee Assistance Program (EAP).
• Health rewards program.
• 401(k) retirement savings plan.
• Discounts on banking products and services.
• Paid sick, holiday, and vacation time.
• Participation in incentive plans.