Branch Manager

About the position

Mechanics Bank is currently searching for a Branch Manager to join our team at our Ventura County Center Branch. The Branch Manager is responsible for overseeing the day-to-day operations of a branch, ensuring financial success, customer satisfaction, and staff development. Exercises executive direction over the office and production staff. Provides dotted line supervision to the operations staff, ensuring operations management has oversight of compliance and a high level of customer service. Oversee sales production, service, and human resource related tasks. Achieves sales goals and financial targets for their branch. Ensures high quality processes and ethical sales in the branch. Directs and develops subordinates who are providing a full range of banking products and services. Retains and expands relationships with existing customers and promotes and develops new business. Represents the Bank in the community. Models and leads all sales functions inside the branch office.

Responsibilities

• Manages a Retail Branch office and is responsible for overall performance including achievement of sales and service goals.
• Develops and implements strategies to achieve financial objectives.
• Drives team performance to achieve goals through huddles, meetings, coaching, direction and leading by example.
• Personally performs sales activities.
• Manages and provides leadership to branch supervisors and employees.
• Performs human resource management tasks including hiring, performance appraisals, promotions, salary increases, coaching, training, development, and disciplinary actions.
• Actively works with internal and external business partners to meet assigned goals and customer expectations.
• Establishes and maintains relationships with community leaders and achieves a significant presence of the Bank in the community.
• Develops and executes strategic plan with support of entire branch management team for branch success.
• Monitors and analyzes financial performance, prepares reports, and makes recommendations for improvement.
• Manages budgeting and forecasting for the branch.
• Fosters a customer-centric culture within the branch.
• Addresses customer inquiries, concerns, and escalations promptly.
• Implements strategies to enhance customer satisfaction and loyalty.
• Responsible for overall branch operational soundness, quality and efficiency.
• Provides support and overall branch management to the operations team.
• Ensures that the branch is following Bank policies and procedures at all times.
• Ensures that compliance training and standards are met in a timely manner.
• Supports operations with management of FTE for maximum efficiency and positive customer experience.
• Ensures active community participation and leadership, including CRA activities, in the local community.

Requirements

• High School Diploma or GED required or equivalent combination of education and experience.
• Minimum 5 years banking with an emphasis in sales required.
• Minimum 3 years management experience required.
• Notary license preferred.
• Excellent interpersonal skills; successful experience managing and leading people.
• Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures.
• Thorough knowledge of small business and consumer credit principles and practices.
• Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results.
• Sound working knowledge of small business and consumer credit principles and practices.
• Excellent business development skills, particularly related to financial service products.
• Ability to communicate effectively with customers, team members and all levels of management.
• Knowledge of current applicable Federal and State banking regulations.

Benefits

• Pay Range: $71,500 - $105,000 annually
• Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.