Branch Manager

$55,000 - $75,000/Yr

Heights Finance Corporation - Covington, TN

Full-time - Mid Level

Covington, TN

About the position

The Branch Manager at Heights Finance is responsible for leading the local branch, managing day-to-day operations, and ensuring profitability through effective leadership and customer service. This role involves overseeing branch growth, executing marketing strategies, and developing team members to achieve sales goals. The Branch Manager plays a crucial role in maintaining compliance with company policies and regulations while providing exceptional customer service.

Responsibilities

• Manage and oversee the growth and development of the branch, including executing marketing plans and building relationships with retailers.
• Recruit, train, and develop branch team members to achieve sales goals and prepare them for career advancement.
• Manage and provide guidance on new and refinanced loans, ensuring compliance with company policies and regulations.
• Proactively address delinquent accounts by consulting with customers on past-due loan payments.
• Provide an exceptional level of customer service and promptly address customer concerns.

Requirements

• Minimum of two years of experience in consumer lending preferred.
• Experience in collections and/or management preferred.
• Strong sales skills and knowledge of sales development strategies.
• Ability to delegate, motivate, and lead team to achieve goals.
• Ability to uphold compliance standards with regulatory, state and company guidelines at a high level.
• Ability to attract, develop, and retain employees.
• Excellent multitasking and time management skills.
• High School diploma or equivalent; higher education such as associate or bachelor's degree is a plus.

Benefits

• Uncapped monthly bonus opportunities
• Medical, dental, and vision insurance effective day 1
• 401K with some company match
• Paid Time Off
• Employee Relief Fund