Edward Jones - Perry, GA

posted 3 months ago

Full-time - Entry Level
Perry, GA
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

At Edward Jones, the Branch Office Administrator (BOA) plays a crucial role in the branch team, working closely with financial advisors to provide exceptional service to clients. As the first point of contact for clients, the BOA is responsible for creating a welcoming environment and ensuring that clients feel understood and informed. This position requires a strong focus on relationship building, problem-solving, and critical thinking skills. The BOA is expected to develop a deep understanding of clients' needs, proactively identifying potential issues and opportunities to assist them in achieving their financial goals. The BOA will engage in various responsibilities, including delivering personalized service, participating in the annual business planning process, and driving marketing activities such as planning and executing events. The role also involves active listening to clients to identify situations that may indicate a need for additional services. Edward Jones emphasizes a culture of continuous improvement and professional development, valuing the unique contributions of each team member. The BOA will receive comprehensive training and support from experienced peers and a wide network within the company, ensuring they have the resources needed to succeed in their role. This position is ideal for individuals looking for a fulfilling career in a supportive environment that recognizes and rewards individual efforts. The BOA will be part of a team that serves over seven million clients, contributing to the overall success of the firm through their unique experiences and professional backgrounds.

Responsibilities

  • Deliver exceptional personalized service to clients, ensuring they feel understood and informed.
  • Take an active role in the annual business planning process to assist in developing strategies for the upcoming year.
  • Actively listen for situations in clients' lives that may indicate a need for additional services.
  • Drive marketing activities such as planning and executing events.

Requirements

  • Strong relationship-building skills to connect with clients effectively.
  • Problem-solving abilities to identify and address client needs proactively.
  • Critical thinking skills to anticipate client issues and opportunities.

Nice-to-haves

  • Experience in a customer service role or financial services industry is preferred.
  • Familiarity with marketing activities and event planning.

Benefits

  • A compensation package that includes bonus potential and profit sharing.
  • 401k (U.S.) or Group RRSP (Canada) for retirement savings.
  • Comprehensive and competitive health benefits.
  • Paid time off including vacation, sick days, holidays, and personal days.
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