Branch Office Administrator

$41,683 - $48,734/Yr

Edward Jones - Fernandina Beach, FL

posted 3 months ago

Full-time - Entry Level
Fernandina Beach, FL
10,001+ employees
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

As a Branch Office Administrator (BOA) at Edward Jones, you will play a vital role in our branch teams, which typically consist of two or three members, including a financial advisor. Your primary responsibility will be to provide exceptional service to our clients, ensuring they feel understood and informed. You will be the first point of contact for clients, both over the phone and in person, making it essential for you to build strong relationships and anticipate their needs. This role is not just about administrative tasks; it involves actively listening to clients and identifying opportunities to assist them in achieving their financial goals. In this full-time position, you will collaborate closely with financial advisors to help clients navigate their financial journeys. You will participate in the annual business planning process, contributing to the development of strategies that align with client needs. Additionally, you will drive marketing activities, including planning and executing events to enhance client engagement. Edward Jones is committed to your professional growth, offering a comprehensive six-month training program and ongoing support from a wide network of colleagues. We pride ourselves on fostering a culture of continuous improvement and professional development, where every team member's unique contributions are valued. Our inclusive environment encourages diverse viewpoints, which we believe are essential for achieving results. As a BOA, you will be recognized for your individual efforts through a rewards program that promotes long-term career growth and financial security for you and your family.

Responsibilities

  • Deliver exceptional personalized service to clients.
  • Assist in the annual business planning process and develop strategies for the upcoming year.
  • Actively listen for situations in clients' lives that may indicate a need for additional services.
  • Drive marketing activities, including planning and executing events.

Requirements

  • Ability to deepen and broaden client relationships.
  • Ability to identify opportunities to create efficiency.
  • Strong ability to work independently.
  • Ability to manage multiple priorities in a deadline-driven environment.
  • Proficient in current and new office technology.
  • Willingness to learn how financial services and markets work.

Benefits

  • Profit sharing
  • Health insurance
  • 401(k)
  • Paid time off including vacation, sick, holidays, and personal days
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