Edward Jones - Muscatine, IA

posted 3 months ago

Full-time - Entry Level
Muscatine, IA
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

At Edward Jones, the Branch Office Administrator (BOA) plays a crucial role in the branch team, working closely with financial advisors to provide exceptional service to clients. This position is designed for individuals who excel in relationship building, problem-solving, and critical thinking. As the first point of contact for clients, the BOA is responsible for creating a welcoming environment and ensuring that clients feel understood and informed. The role involves getting to know clients deeply, anticipating their needs, and helping them identify and achieve their financial goals. The BOA will engage in various responsibilities, including delivering personalized service, actively listening for life situations that may indicate a need for additional services, and participating in the annual business planning process to develop strategies for the upcoming year. Additionally, the BOA will drive marketing activities, such as planning and executing events, to enhance client engagement and satisfaction. Edward Jones emphasizes a culture of continuous improvement and professional development, valuing the unique contributions of each team member. The company provides comprehensive training, mentorship from experienced peers, and a wide support network that extends from the branch office to the home office. This role is ideal for those seeking a fulfilling career in a supportive and inclusive environment, where individual efforts are recognized and rewarded.

Responsibilities

  • Deliver exceptional personalized service to clients.
  • Take an active role in the annual business planning process.
  • Listen for situations in clients' lives that may indicate a need for additional services.
  • Drive marketing activities, including planning and executing events.

Requirements

  • Strong relationship-building skills.
  • Problem-solving abilities.
  • Critical thinking skills.
  • Ability to work independently and as part of a team.

Nice-to-haves

  • Experience in customer service or client-facing roles.
  • Familiarity with financial services or investment products.

Benefits

  • Bonus potential
  • Profit sharing
  • 401k or Group RRSP
  • Comprehensive health benefits
  • Paid time off including vacation, sick, holidays, and personal days
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