Branch Office Administrator

$44,179 - $51,646/Yr

Edward Jones - Round Rock, TX

posted 4 months ago

Full-time - Entry Level
Round Rock, TX
10,001+ employees
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

As a Branch Office Administrator (BOA) at Edward Jones, you will play a pivotal role in our branch teams, which typically consist of two or three members, including a financial advisor. Your primary responsibility will be to build strong relationships with clients, ensuring they feel understood and informed. You will be the first point of contact for clients, both over the phone and in person, making your role essential in helping clients identify and address their financial needs. This position is not just about administrative tasks; it’s about being proactive in understanding clients' situations and anticipating their needs before they arise. In this full-time position, you will collaborate closely with financial advisors to assist clients in achieving their long-term financial goals. You will engage in the annual business planning process, contributing to the development of strategies for the upcoming year. Your role will also involve actively listening to clients to identify opportunities for additional services and driving marketing activities, including planning and executing events. Edward Jones prides itself on a culture of continuous improvement and professional development, where your unique contributions are valued and recognized. The BOA role comes with comprehensive training, including a six-month mentorship program, and a wide support network that extends from your branch office to the home office. You will often work independently but will have the backing of a large team, ensuring you have the resources and support needed to succeed. This position offers a fulfilling career path with opportunities for merit-based salary increases as you progress in your role.

Responsibilities

  • Deliver exceptional personalized service to clients to ensure they feel understood and informed.
  • Take an active role in the annual business planning process to assist in developing strategies for the upcoming year.
  • Actively listen for situations in clients' lives that may indicate a need for additional services.
  • Drive marketing activities such as planning and executing events.

Requirements

  • Ability to deepen and broaden client relationships.
  • Ability to identify opportunities to create efficiency.
  • Strong ability to work independently.
  • Ability to manage multiple priorities in a deadline-driven environment.
  • Proficient in current and new office technology.
  • Willingness to learn how financial services and markets work.

Benefits

  • Profit sharing
  • Health insurance
  • 401(k)
  • Paid time off including vacation, sick, holidays, and personal days
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