Edward Jones - Little Rock, AR

posted 2 months ago

Full-time - Entry Level
Little Rock, AR
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

At Edward Jones, the Branch Office Administrator (BOA) plays a crucial role in the branch team, working closely with Financial Advisors to help clients achieve their long-term financial goals. As the first point of contact for clients, the BOA is responsible for delivering exceptional personalized service, ensuring that clients feel understood and informed. This position requires a relationship builder, problem solver, and critical thinker who can anticipate client needs and proactively address them. The BOA will engage in various responsibilities, including assisting in the annual business planning process, actively listening for situations in clients' lives that may indicate a need for additional services, and driving marketing activities such as planning and executing events. The role is designed for individuals who thrive in a supportive environment, where they can work independently while being backed by a vast network of colleagues. Edward Jones emphasizes a culture of continuous improvement and professional development, valuing the unique contributions of each team member. The BOA will receive comprehensive training over six months, including mentorship from experienced peers, ensuring they are well-equipped to serve clients effectively. The company recognizes individual efforts through a rewards program that promotes long-term career growth, financial security, and overall well-being for employees and their families.

Responsibilities

  • Deliver exceptional personalized service to clients.
  • Assist in the annual business planning process to develop strategies for the upcoming year.
  • Actively listen for situations in clients' lives that may indicate a need for additional services.
  • Drive marketing activities, including planning and executing events.

Requirements

  • Strong relationship-building skills.
  • Problem-solving abilities.
  • Critical thinking skills.
  • Ability to work independently and as part of a team.

Nice-to-haves

  • Experience in customer service or client-facing roles.
  • Familiarity with financial services or investment products.

Benefits

  • Bonus potential
  • Profit sharing
  • 401k or Group RRSP
  • Comprehensive health benefits
  • Paid time off including vacation, sick, holidays, and personal days
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