Branch Office Administrator

$44,179 - $51,646/Yr

Edward Jones - Overland Park, KS

posted 6 months ago

Full-time - Entry Level
Overland Park, KS
10,001+ employees
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

At Edward Jones, we are looking for a Branch Office Administrator (BOA) who will play a crucial role in our branch teams, which typically consist of two or three members, including a financial advisor. As the first point of contact for clients, you will be responsible for creating a welcoming environment and establishing strong relationships. Your primary goal will be to understand your clients' needs deeply, allowing you to anticipate their financial challenges and help them achieve their long-term financial goals. This position is not just about administrative tasks; it is about being a proactive partner in the financial journey of our clients. In this role, you will collaborate closely with financial advisors, participating actively in the annual business planning process and contributing to the development of strategies for the upcoming year. You will also be involved in driving marketing activities, including planning and executing events that enhance client engagement. The BOA position is designed for individuals who are not only detail-oriented but also possess strong interpersonal skills, enabling them to deliver exceptional personalized service. Edward Jones is committed to providing a supportive environment for our BOAs. You will undergo a comprehensive six-month training program, which includes mentorship from experienced peers. Our extensive support network will ensure that you have the resources you need to succeed, whether you are working independently or as part of a larger team. We value continuous improvement and professional development, fostering an inclusive culture where diverse viewpoints are respected and encouraged. Our rewards program recognizes individual efforts and promotes long-term career growth, financial security, and overall well-being for you and your family.

Responsibilities

  • Deliver exceptional personalized service to clients, ensuring they feel understood and informed.
  • Take an active role in the annual business planning process to assist in developing strategies for the upcoming year.
  • Actively listen for situations in clients' lives that may indicate a need for additional services.
  • Drive marketing activities, including planning and executing events.

Requirements

  • Ability to deepen and broaden client relationships.
  • Ability to identify opportunities to create efficiency.
  • Strong ability to work independently.
  • Ability to manage multiple priorities in a deadline-driven environment.
  • Proficient in current and new office technology.
  • Willingness to learn how financial services and markets work.

Benefits

  • Profit sharing
  • Health insurance
  • 401(k)
  • Paid time off including vacation, sick, holidays, and personal days
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