Branch Office Clerk

Glazer's Beer And Beverage - Odessa, TX

Full-time - Entry Level

Odessa, TX

Merchant Wholesalers, Nondurable Goods

About the position

At Glazer's Beer & Beverage, we pour our hearts into what we do—"SELL BEER FOR A LIVING". We are seeking a skilled Branch Office Clerk to join our team in Odessa, TX. In this role, you will collaborate with delivery personnel at the end of each shift to ensure accurate matching of payments to sales invoices, code product returns, appropriately bin products, and upload route information. This position is essential for maintaining the efficiency of our operations and ensuring that all clerical tasks are completed accurately and timely. The Branch Office Clerk will perform a variety of clerical duties, including typing, filing, and completing simple forms. You will operate standard office machines such as copiers, scanners, and personal computers. Additionally, you will be responsible for answering phones and directing calls to the appropriate individuals. Daily tasks will include reconciling and cleaning up driver invoices, balancing and applying payments, and researching missing invoices. You will also handle the scanning of daily invoices and credits, review and correct orders for delivery, and maintain customer account information. This role requires excellent organizational skills and attention to detail, as you will be responsible for month-end processes and future orders. You will work closely with customers regarding order and delivery information and support physical inventory as needed. The ideal candidate will thrive in a fast-paced environment and possess strong communication skills to effectively interact with team members and customers alike.

Responsibilities

• Perform clerical duties including typing, filing, and completion of simple forms.
• Operate office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.
• Answer phones and direct calls to appropriate individuals.
• Responsible for daily reconciliation and cleanup of driver invoices.
• Balance and apply payment for driver invoices.
• Research and resolve missing invoice reports on a daily basis for driver invoices.
• Scan all daily invoices and credits.
• Handle daily billing of orders for delivery including review and corrections of orders and edits.
• Update permits and state delinquent regulations for accounts regarding orders and billing.
• Process orders: input data and assist with resolving order issues.
• Enter all inventory adjustments accurately and timely.
• Ensure invoices and pick sheets are generated for immediate bills and hot shot trucks per guidelines.
• Set up and maintain customer account information (e.g., terms, state regulatory permit updates, etc.).
• Maintain item information for warehouse and management.
• Responsible for month-end processes and future orders.
• Work with customers regarding order and delivery information.
• Support physical inventory as needed.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent required.
• Clerical or customer service experience preferred.
• Ability to type at least 45 words per minute and use a 10-key by touch.
• Ability to work in a fast-paced environment.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to use Word, Excel, and SAP.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to read and interpret complex reports and documents and solve highly complex problems or issues from start to finish.
• Strong understanding of internet navigation.

Nice-to-haves

• Experience with SAP software.
• Previous experience in a beverage distribution environment.

Benefits

• Paid parental leave
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Parental leave
• Vision insurance
• 401(k) matching
• Life insurance