Branch Operations Coordinator

CrossCountry Mortgage - Cleveland, OH

Full-time - Entry Level

Cleveland, OH

5,001-10,000 employees

Credit Intermediation and Related Activities

About the position

The Branch Operations Coordinator at CrossCountry Mortgage is responsible for providing administrative support to the Branch Operations Manager. This role involves maintaining the Lease Review Process by coordinating with various internal departments and third-party vendors, ensuring efficient operations across all branch locations.

Responsibilities

• Maintain pipeline management of all leases.
• Prepare leases for Legal review.
• Facilitate communication between internal departments, landlords, brokers, and property management companies.
• Request funds for security deposits and rent payments.
• Ship closing packages to finalize the lease agreements.
• Request and issue the insurance certificates with property management companies.
• Provide quarterly audit of all insured locations.
• Establish vendor accounts for all branch locations.
• Ensure all leases and vendor relationships are efficient for all branch locations.

Requirements

• High School Diploma or equivalent
• 1-3 years' experience as a Paralegal or equivalent
• Exceptional communication and customer service skills
• Experience with Microsoft Word, Excel, Outlook, Smartsheet, and Sales Force preferred.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K
• Short-term disability
• Employee assistance program
• Wellness program