Wells Fargo - Juneau, AK
posted about 2 months ago
Wells Fargo is seeking a Branch Operations Coordinator for our National Branch Network as part of the Consumer, Small & Business Banking division. In this role, you will play a crucial part in supporting the customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers. You will be responsible for completing operational activities while minimizing risks under established policies, ensuring that all transactions are handled efficiently and in compliance with bank procedures. Your day-to-day responsibilities will include performing routine to moderately complex transactional, operational, and customer support tasks. This will require a solid understanding of bank procedures and products, as well as collaboration with partners across the organization. You will also support the Branch Manager in various operational tasks and scheduling, helping to ensure that the branch runs smoothly and effectively. As a Branch Operations Coordinator, you will resolve issues related to the daily operations of the teller line, working under the direction of regional banking management. You will be expected to provide excellent service to customers and employees, demonstrating care and building relationships while completing requested transactions. Additionally, you will identify information and services to meet customers' financial needs and motivate a diverse team to achieve their full potential and meet established business objectives.